You’re running your laundry business smoothly, when all of a sudden… One of your washing machine breaks down without reason! It might be time to change its commercial laundry parts (which you can find from stores like Laundry Replacement Parts), or it’s experiencing a whole new problem altogether.
Either way, you shouldn’t do this on your own, you need a good laundry repairman to completely fix the issue. That said, we understand how difficult choosing the best one can be. Here are a few tips to help you out with that.
- Check for Licenses
All repairment or repair companies must be licensed, insured, and bonded. If not, they might just do more harm than good to your commercial laundry equipment, leaving you stuck with an even pricier bill.
Repair companies already have their license numbers available if requested. Do ask for it and check if they are a legitimate company or repairman authorized to provide such services. If they don’t want to provide their license or certifications, you know that something’s up.
- Factory Authorization
If you are choosing a laundry equipment repair company, check if they are factory authorized. Doing this is crucial for safety since factory authorization will mean that all professionals from the company have gone through a background check and were taught by certified trainers.
Like licenses, companies and repairmen will be happy to share this fact with you, so don’t hesitate to inquire about it.
- Experiences and Previous Reviews
Look into the laundry repairman’s experience. It doesn’t matter how long they’ve been working but focus more on their continuing education and recent customer testimonials. They should know how to work with the newest appliances and technologies, being updated with the industry’s latest trends.
Furthermore, they must have significant experience with their past customers. You can ask around for laundry repairman referrals or do a quick search online.
Usually, you can find companies posting customer testimonials, but we recommend looking into third-party review websites. There are even more authentic reviews there, some of which may be negative. This helps you know what to expect from the company or repairman you’ll work with.
- Transparent Billing
Your chosen laundry repairman must be transparent with his quotation and billing. There shouldn’t be hefty hidden fees involved and all the necessary services and equipment he charges are fairly priced.
It’s also best to shop around for laundry repairmen, asking for their initial quotations. As you look into their quotations, make sure that their price matches their service quality and experience. The cheapest or most expensive doesn’t automatically mean better!
- Uses Original Laundry Parts
When repairing washing machines or dryers, replacement parts are usually needed. Your chosen laundry repairman should take this seriously and get the appropriate parts that the particular brand needs. For instance, if you use Dexter appliances, he should use dexter laundry parts when replacing certain damaged parts.
Wrapping It Up
Look into these factors as you narrow down your options when looking for a reputable laundry repairman. Good luck!